Can I use the iBGStarTM without connecting it to an iPhone® or iPod touch®?
Yes. The iBGStar
TM also works as a stand-alone meter, and when synced with your Apple iOS 3.0 device or higher, will also display the date and time. The meter can store up to 300 readings.
What is Dynamic Electrochemistry®?
Dynamic electrochemistry® is an innovative measurement system used in both the BGStarTM and the iBGStarTM. It operates on the basis of a variable voltage and variable measuring time, which identifies certain interfering signals (e.g. due to hematocrit or temperature fluctuations) and corrects them with the help of innovative signal processing algorithms, in order to achieve a very high level of accuracy
In case of emergency, contact your health professional or emergency medical response.
If you have questions, we’re here to help. Here are some answers to many commonly asked questions. If you don’t find your answer here or still need help, try completing the ASK US form, visit the FAQ section, or call our Customer Care centre.
Insulin Pen Support
Call us if you have questions about the JuniorSTARTM or ClikSTAR® insulin pens.
Call to speak with a knowledgeable Sanofi specialist or visit the FAQ section for more information.
Last updated: February 18, 2016
As of January 1, 2015, STARsystem® will begin a transition to an open, public site, allowing more people to access information on diabetes. For privacy purposes, personal health assessment and health coaching services will be removed from the site.
For more information, please contact the Sanofi customer service at 1-888-852-6887