1.1 STARsystemMC is a comprehensive step-by-step and personalized diabetes management system to inform, support and help you take control of your blood glucose levels. STARsystemMC is committed to help you manage the five key aspects affecting your blood glucose with a learning platform to help you know what you need to know, as well as tools and resources to empower you in the management of diabetes by providing you with access to:
1.2 STARsystemMC gathers education and advice that is needed to take control and truly self-manage diabetes through an entourage of diabetes experts – all working for you, because you are the star. In the "take action" section, you'll find personalized health coaches to help and support you with the "health coaching" perspective, i.e., improving your readiness, interest, and confidence regarding the management of your condition. You will be encouraged to take an active role in setting goals and priorities.
2.1 Although certain features of the Website made available to Members may not be free, Membership is absolutely free and is solely subject to proof of the purchase of a BGStarMC or iBGStarMC blood glucose monitor system.
3.1 Each person will enter their personal email address and a password to be registered as a Member. Members cannot share their account number, account information and password with anyone else. Account information should be protected and kept secure by each Member. Access to the Website is controlled by email address and password.
3.3 You agree that you are fully responsible for maintaining the confidentiality of your password and that you will be responsible for any breach of this obligation, including any damages which flow from, or are connected to, such breach, without limitation.
3.4 You agree that you are fully responsible for all activities that occur under your password. You also agree to contact us immediately if you have any reason to believe that your password has been compromised. You further agree to ensure that you exit from your account at the end of each session. STARsystemMC reserves the right to request a change of password at any time to protect the security of the Website.
3.5 Members must advise STARsystemMC immediately of any changes of Personal Information (as hereinafter defined) including name, address, telephone numbers and email address by contacting our Customer Care Centre (toll free number: 1-888-852-6887). If STARsystemMC realizes that some of its records are inaccurate, it may contact the Member to verify its records. STARsystemMC reserves the right to cancel any account for which it has incomplete or inaccurate Personal Information.
3.6 STARsystemMC reserves the right to refuse issuance of an account to any person who does not follow the prescribed enrolment procedures.
3.7 Membership is only available to individuals. Membership will not be available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual, unless written approval is received in advance from STARsystemMC, in its sole discretion.
5.1 STARsystemMC may contain general information relating to diabetes and other medical conditions and their treatment. Such information is provided for informational purposes and for your general interest only. As described below, it is not intended to be a substitute for advice provided by a doctor or other qualified health care professional.
5.2 STARsystemMC is for informational, educational and entertainment use only. Any information, opinion, comment, data or other content posted on the Website or its Websites by any person, including a health specialist, is not intended and cannot be a substitute for professional advice, examination and evaluation by a physician or another health specialist. The Members have to evaluate and bear all risks associated with, the use of any information, including any reliance on the accuracy, completeness, usefulness or appropriateness of such information as well as reliance on its availability. This includes but is not restricted to any information on the prescribed treatment followed by Members.
7.1 STARsystemMC, the Website and Related Websites are protected by Canadian and worldwide intellectual property laws including copyright laws and treaty provisions and the presentation and each of the materials, including trademarks, logos and domain names, posted on the Website are owned by Sanofi Canada, its affiliates, or have been subjected to authorization use granted to it. Any unauthorized copying, redistribution, reproduction or modification of the contents of STARsystemMC or the Website by any person may be a violation of trade-mark and or copyright laws and could subject such person to legal actions. Members are required to comply with all copyright laws worldwide in their use of STARsystemMC and the Website and to prevent any unauthorized copying of its materials and contents.
7.2 STARsystemMC and the Website's services, blogs, forums, data, information, contests and other contents may be covered by one or more patents or other statutory intellectual property rights, and are subject to trade secret and other proprietary rights. STARsystemMC reserves all such rights.
7.3 Certain names, graphics, logos, icons, designs, words, titles and phrases used by STARsystemMC and the Website constitute trade-marks, trade names, trade dress and associated products and services of STARsystemMC and are protected in Canada and internationally and their display on the Website or Related Websites does not convey or create any licence or other rights in these trade-marks, trade names, trade dress and associated products and services. Any use of these trade-marks, trade names, trade dress and associated products and services, in whole or in part, without prior written authorization by STARsystemMC is strictly prohibited.
7.4 STARsystemMC does not grant any express or implied right or license to the Members to use any intellectual property, including without limitation any patent, trademark, copyright, trade secret, or confidential information, of STARsystemMC or of any of its licensors or contributors to the Website.
8.1 You may not, nor may you allow others to, directly or indirectly, and in each case as applicable:
8.2 In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of this Website, and that you will comply with all laws that apply or may apply to your use of or activities on this Website or in respect of the content contained therein. STARsystemMC will investigate occurrences which may involve violations of such laws, and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. STARsystemMC reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request.
9.1 STARsystemMC provides various blogs (the "Blogs") and forums (the "Forums") allowing the Members to submit and post content and to comment on the various opinions expressed on the Blogs and Forums by health specialists or other Members. This content will be viewed by other Members. The Members are responsible for the content they submit or post on the Blogs and Forums including its legality, reliability, appropriateness, originality and respect of the right of third parties.
9.2 The Members may also be provided with different opportunities to submit questions, comments or ideas to a Blog or Forum.
9.3 Any information submitted and posted on the Blogs and Forums shall be subject to publishing rules which will be posted on the Blogs and Forums, by using the Blogs and Forums Members agree to be bound and comply with these publishing rules.
9.4 Any information submitted and posted on the Blogs and Forums shall be treated as non-confidential and non-proprietary and becomes the property of STARsystemMC. STARsystemMC shall be free to use the content of any such communication, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose whatsoever, including developing, manufacturing and/or marketing goods or services, at the sole discretion of STARsystemMC, without consultation or compensation to you and may be used, reproduced, distributed and disclosed by STARsystemMC for any purpose without restriction. In exchange for the permission given to the Members to submit or post a comment or message on the Blogs and Forums or to submit a direct question, comment or idea to STARsystemMC, the Members give STARsystemMC, Sanofi Canada and its affiliates, a non-exclusive, irrevocable permanent, free of charge, worldwide license allowing it to copy, reproduce, transmit, publish, edit, modify, adapt, communicate to the public by telecommunications or otherwise exploit or use the Members' messages or comments for any purpose.
9.5 STARsystemMC will use moderators or community managers. Such moderators or community managers may review and monitor any message or comment posted or submitted by Members on the Blogs and Forums. However, STARsystemMC and its moderators or community managers are under no obligation to do so and will not assume any liability or responsibility for any content submitted, posted or stored by Members on the Blogs and Forums.
9.6 It is strictly prohibited for the Member to post, submit or store or to allow another person to post, submit or store any notice or advertisements, commercial or otherwise on the Website's Blogs and Forums or to solicit business from Members of the Website in any other way.
9.7 STARsystemMC and its moderators or community managers have the right in their sole discretion to remove, delete or modify any content posted, submitted or stored by the Members on the Blogs and Forums.
9.8 STARsystemMC will fully cooperate with any legal obligation to disclose the identity of anyone posting unlawful, threatening, libellous, obscene, pornographic, profane or otherwise offensive or illegal material on the Blogs and Forums.
9.9 STARsystemMC is not intended to solicit adverse experience information for Sanofi Canada products or products of other companies. If a Member provides information about an adverse experience while using any of Sanofi Canada's products, Sanofi Canada may use the information the Member provided to submit reports to Health Canada and/or other relevant health authorities, as appropriate in compliance with regulatory requirements. In such cases, Sanofi Canada may be required to contact the Member and/or the Member's health care professional for further information, as per the Sanofi Canada's Guidelines and in compliance with Health Canada's regulatory requirements. The Member understands that in order to comply with the law, Sanofi Canada may not be permitted to meet his/her request to amend or remove personal information that was provided to Sanofi Canada by the Member or a third party regarding an adverse experience involving any of Sanofi Canada's products.
9.10 Other than for the purpose of applying sales taxes in relation to the sale of a product as stated in the Conditions of Sale available on the Website and for pharmacovigilance (adverse event) reporting purposes, Sanofi Canada may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts or regulatory authorities. Sanofi Canada will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any health-related personally identifiable information it receives.
10.1 BY USING STARsystemMC AND THE WEBSITE YOU HEREBY AGREE NOT TO RELY ON ANY OF THE INFORMATION CONTAINED HEREIN AND THAT ACCESS TO AND USE OF THIS WEBSITE AND THE CONTENT THEREOF IS AT YOUR OWN RISK. STARsystemMC WILL USE REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE, BUT THIS WEBSITE AND THE MATERIALS, INFORMATION AND SERVICES IN THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED "AS IS" AND WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESSED OR IMPLIED (INCLUDING WITHOUT LIMITATION WITH RESPECT TO QUALITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE NON-INFRINGEMENT, ACCESSIBILITY OR INABILITY TO ACCESS THE WEBSITE OR ANY CONTENT, FREEDOM FROM COMPUTER VIRUS AND THOSE ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE), AND STARsystemMC MAKES NO, AND ACTIVELY DISCLAIMS, ALL SUCH CONDITIONS, WARRANTIES OR REPRESENTATIONS, INCLUDING WITHOUT LIMITATION AS TO ACCURACY, CURRENCY, CORRECTNESS, RELIABILITY OR COMPLETENESS OF THE WEBSITE AND ANY OF ITS CONTENT OR THEIR USE, IN EACH CASE TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. STARsystemMC RESERVES THE RIGHT, IN ITS SOLE DISCRETION, (1) TO MAKE, TERMINATE, CHANGE, SUSPEND OR DISCONTINUE, AT ANY TIME, WITHOUT NOTICE OR LIABILITY, AND FOR ANY REASON WHATSOEVER, THIS WEBSITE OR ANY ASPECT OF THIS WEBSITE, AND (2) TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THIS WEBSITE AT ANY TIME WITHOUT NOTICE, BUT CONFIRMS THAT IT HAS NO DUTY TO DO SO. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO CONTRACTUAL OR EXTRA-CONTRACTUAL LIABILITY, NEGLIGENCE, OTHER TORTIOUS ACTION OR BREACH OF CONTRACT, SHALL STARsystemMC, OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE, BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES, ARISING OUT OF ACCESS TO, USE OF OR INABILITY TO USE THIS WEBSITE, OR ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF, EVEN IF STARsystemMC OR A STARsystemMC AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS INCLUDE DAMAGES TO, OR FOR ANY VIRUSES THAT INFECT, YOUR COMPUTER EQUIPMENT. YOU (AND NOT STARsystemMC) ASSUME THE RISK OF SAME, INCLUDING WITHOUT LIMITATION THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FUNDAMENTAL BREACH, BREACH OF ESSENTIAL PURPOSE OR FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU, TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
10.2 Upon a suspension or termination of the Website for any reason whatsoever, STARsystemMC will have no liability therefore to any Member and will be automatically released from all claims by Members in respect of such suspension or termination including all claims pertaining to unused vouchers for health coaching sessions at the time of termination, vouchers which will automatically be cancelled and void at the time of termination.
11.1 Neither the responsibility of Sanofi Canada nor the one of its affiliates will be called into account with regard to any third-party site to which you may gain access via the Websites. Sanofi Canada does not control the content of these third-party sites which remain totally independent of Sanofi Canada. In addition, the existence of a link between the Website(s) and any third-party site in no way implies that Sanofi Canada in any way approves of the content of this site, or moreover, any use to which such content may be put.
15.1 STARsystemMC may add to, remove, modify or otherwise change any part of the Website at any time. If events beyond STARsystemMC's reasonable control materially affect the Website's ability to operate, STARsystemMC may be suspended or terminated without notice STARsystemMC may restrict, suspend or otherwise alter any aspect of the Website at any time, without notice.
Call to speak with a knowledgeable Sanofi specialist or visit the FAQ section for more information.